Request fulfillment

We manage your IT system for you

Scope of service

The service supports customers in interacting with their system’s database.

Implementation time: During office hours (8×5).

Commitment of service

The customer will receive the first response within 30 minutes.

When customers use the service?

Systems store critical data and work with high continuity requirements.

Customers habitually use outsourced services. (FDI companies, joint venture organization, stock markets). They lack or do not build inside resources about Oracle DBA.

– System upgrade.

– Move data on premium to cloud.

– Build backup system – DR.

– Operate data synchronization.

Value of service

The customer’s employees only need to handle expertise, focus on the core business without the need for good Oracle experts at internal but they still have highly specialized resources to handle technical works on the database.