The service monitors system daily. It is only applicable to primary system database and backup system database.

Implementation time: During office hours (8×5).

Customers receive an early warning of the problem.

Alerts focus on critical issues to reduce risk and the system downtime / interrupt event.

Notes: Automatic process troubleshooting if customer buys RF 8×5 service more.

Systems store critical data and work with high continuity requirements.

Customers lack or do not build inside resources about Oracle DBA.

The service helps customers to detect and to handle system risks during operation due to human error.

Avoid “noisy” warings via vary Monitor Tools in the system but don’t focus on critical issues to set high periority to process.

Increase the reputation of the business with customers.